Terms of Service / Website Terms of Use

1. GENERAL INFORMATION ONLY

Information provided on this website is for general informational purposes and is not intended to replace an examination, diagnosis, professional dental advice, or treatment from a qualified dental professional.

Individual dental needs and treatment recommendations vary.

2. DENTAL EMERGENCIES

This website and its contact forms are not emergency medical services and should not be relied upon where immediate medical intervention is required.

If you are experiencing a serious or potentially life-threatening medical emergency, call 911 or seek appropriate emergency medical care immediately.

3. APPOINTMENT REQUESTS AND AVAILABILITY

Submitting a form, calling the clinic, sending a message, or otherwise contacting SmileHaven does not guarantee an appointment or particular appointment time.

Same-day, next-day, Saturday, or emergency appointment availability is subject to clinic hours, provider availability, the nature of the patient's needs, and other circumstances.

An appointment is confirmed only when the clinic communicates confirmation to you.

4. NO DENTIST-PATIENT RELATIONSHIP THROUGH WEBSITE USE

Viewing this website or submitting an inquiry does not, by itself, establish a dentist-patient relationship.

A professional relationship is established only as appropriate through the clinic's normal intake and care process.

5. ACCURACY OF WEBSITE INFORMATION

SmileHaven makes reasonable efforts to keep website information accurate and current.

However, services, availability, hours, fees, policies, and other information may change.

If you require confirmation of specific information, please contact the clinic directly.

6. TREATMENT RESULTS

Information regarding dental services or treatment on this website does not constitute a promise or guarantee of a particular clinical outcome.

Results vary depending upon each patient's circumstances.

7. FEES, INSURANCE AND GOVERNMENT DENTAL PROGRAMS

Any references to insurance, the Canadian Dental Care Plan (CDCP), financing, or other payment programs are provided for general information only.

Coverage, eligibility, reimbursement, and patient responsibility may vary.

Patients should confirm their individual coverage and financial responsibility before treatment where applicable.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, website text, branding, graphics, design elements, and other original website content are owned by SmileHaven Dentistry or used with permission and may not be copied, reproduced, or distributed without authorization, except as permitted by law.

9. THIRD-PARTY SERVICES AND LINKS

The website may link to or integrate third-party services, including booking, mapping, communications, analytics, or other technology providers.

SmileHaven is not responsible for the availability, content, or independent practices of third-party websites and services.

10. ACCEPTABLE USE

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious software, or use the website for unlawful purposes.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, SmileHaven Dentistry will not be liable for losses arising solely from reliance on general website information or from circumstances beyond its reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. PRIVACY

Use of personal information submitted through this website is addressed in our Privacy Policy, which should be read together with these Terms.

13. GOVERNING LAW

These Terms are governed by the applicable laws of Ontario and Canada, and disputes are subject to applicable legal requirements and jurisdiction.

14. CHANGES TO THESE TERMS

SmileHaven may update these Terms periodically.

The current version will be posted on this website.

15. CONTACT

Questions about these Terms may be directed to:

Phone: +1 (613) 749-0017
Email: info@smilehaven.ca